registration
Registration is ongoing but please remember to register early to avoid disappointment.
by phone
• please have your VISA or MasterCard ready • call our guest & member services desk at 418.6088
• pick up your receipt at guest & member services, or we can mail or e-mail it to you
in-person
• please see our guest & member services desk to register
• pay by cash, cheque, VISA, MasterCard, or debit card cancellations In the event that you must withdraw or change your program registration (at least one week prior to the program start date), you can do one of the following:
• Transfer immediately into one of our many available programs with no administration charge (subject to program availability).
• Request a full refund minus a $5 administration fee.
All refunds and transfers within 7 days of the start date or after the program begins must be approved by a programmer and will only be done for extenuating circumstances. Please contact guest and member services with all cancellation inquiries. Programs may be cancelled due to low enrollment. In the event that a registered program is cancelled you will be notified, by phone, at least three (3) days prior to the start date. During these circumstances a full refund will be provided or you may transfer immediately into one of our available programs (subject to program availability). Register early to ensure your program runs!